Vi bistår inden for alle områder af outsourcing og har solid erfaring med at rådgive både kunder og leverandører inden for en bred vifte af industrier.
Vi anser det som vores fornemmeste opgave ikke kun at fokusere på det juridiske i vores rådgivning, men også at have de kommercielle og strategiske aspekter for øje, så vi kan skabe de bedst mulige løsninger og mest mulig værdi.
At outsource dele af sin virksomhed er typisk en større eller strategisk beslutning, og vi har store erfaringer med at bidrage og deltage i den samlede outsourcing proces, og ikke blot med udarbejdelsen og forhandlingen af outsourcing kontrakten, men også i tilrettelæggelsen af processen og udvælgelsen af den rigtige outsourcing partner.
Vi kan bistå med rådgivning inden for a blandt andet IT-drift, IT-outsourcing samt udvikling og vedligeholdelse af applikationer og support heraf (AD/AM) samt outsourcing af forretningsprocesser (business proces outsourcing (BPO)), hvor opgaver som finans, bogholderi, kundesupport eller andet outsources.
Derudover rådgiver vi om facility management (FM) opgaver som kantinedrift, rengøringsservice og andre lignende servicefunktioner, som håndteres af en ekstern leverandør.
Vi har særlig erfaring og ekspertise med at rådgive om finansielle virksomheders outsourcing og de særlige regulatoriske krav, der gælder for disse virksomheder. Som en del af det arbejde har vi sammen med softwarevirksomheden RISMA Systems udviklet en IT-løsning til at understøtte finansielle virksomheders overholdelse af regulatoriske krav for outsourcing.
Læs mere om Outsourcing
IT og outsourcing kan involvere komplekse forhold og stille store krav til samarbejdet mellem kunden og leverandøren.
Der vil derfor under tiden kunne opstå større eller mindre konflikter, hvor parterne eksempelvis bliver uenige om, hvem af parterne som bærer ansvaret for forsinkelse og betaling for (ekstra) arbejde. Det er derfor vigtigt, at parternes kontrakt sikrer hensigtsmæssige muligheder for konfliktløsning, herunder med den fornødne hurtighed, således at projektet så vidt muligt kan køre videre uafhængigt deraf. Plesner bistår med konfliktløsningen proaktivt dels ved at sikre, at kontrakterne tager hånd om løsningsmuligheder - og dels i forhold til rådgivning, når konflikterne er opstået.
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Udveksling af store mængder data - i Danmark og på tværs af landegrænser - har medført et skærpet fokus på sikkerhed og beskyttelse af persondata i særdeleshed. Dette et blevet en væsentlig del af rådgivningen inden for IT.
Vores IT-advokater og jurister arbejder tæt sammen med vores specialiserede team for persondata og compliance for at sikre, at persondata, sikkerhed, og compliance er i fokus ved vores rådgivning om IT-kontrakter, IT-projekter og outsourcing.
Læs mere om rådgivning inden for persondata
Within Information Technology and within Telecoms, Plesner is a first tier firm.
"Plesner's team has mastered the art of creating major outsourcing contracts. Both in terms of negotiating the agreement but also in terms of creating a pleasant and respectful negotiation environment"
"Very strong skills and up to date knowledge with a high level of expertise and experience. Legally precise and commercially useful advice"
"The team has great insights within their area of expertise and is able to deliver very qualified advice. They are extremely competent and very friendly" (2023)
Plesner is listed in "Band 1" as regards Information Technology.
Plesner enjoys one of the top IT practices in Denmark, catering to a prestigious clientele within the industry. The team is very well placed to handle large IT projects and often negotiates master service and strategic partnership agreements as well as IT contracts. A further strength of the department lies in data protection, advising on GDPR and data processing. Clients additionally benefit from the law firm’s expertise in the telecommunications sector.
"The lawyers are highly skilled and show a good commercial understanding. They are highly specialised in their areas, and the team altogether has a good breadth" (2023)
Within Information Technology and within Telecoms, Plesner is a first tier firm.
"The team is first of all very competent and are thought leaders within the area. They have developed the Legal Hub, that is a web tool, gathering relevant information to business people within the legal area"
"Plesner provides excellent specialist advice in IT-related matters"
"The Plesner IT practice advises from an in-house business-minded perspective, not from a distanced risk-averse mindset. They also have the technical expertise to understand the software service/product which is being licensed in/out"
"Very competent and professional service"
"High quality legal advice and very good commercial knowledge. Very short response times, continuously able to adjust if requested" (2022)
Plesner is listed in "Band 1" as regards Information Technology.
The law firm Plesner is widely appreciated as one of the top IT practices in Denmark, catering to a prestigious clientele comprising insurance companies, banks and automotive giants. Its team is very well placed to handle large digitalisation projects and often negotiates master service and strategic partnership agreements as well as IT contracts. A further strength lies in data protection, with the team advising on GDPR, data processing and data compliance. It also assists with product launches and IT procurements. Furthermore, clients benefit from the firm’s expertise in litigation pertaining to telecommunications and software licensing disputes.
"Plesner has the depth and knowledge"
"We always experience a high level of legal and commercial insight and advice with Plesner" (2022)
Within Information Technology and within Telecoms, Plesner is a first tier firm.
"Plesner’s information technology practice group takes a very client-focused approach. The firm has a good depth and manages to blend this well with accessibility and commerciality. They take the time to understand things from a business and a legal perspective. Advice is always practical, clear and solution-focused"
"The team has a unique understanding and interest in technology"
"They are not afraid to be tech nerds and this relates to their customers in a warm welcoming fashion"
"The team is extremely business-minded and pragmatic in advising on commercial IP/IT transactions. They are also able to advise from a "global" perspective rather than "Danish-only" when helping their client negotiate with non-Danish counterparties. This ability to think like an in-house counsel and think globally is what separates them from other Danish law firms" (2021)
Renowned team covering IT outsourcing and implementation processes, as well as digital transformation projects. Highly active in data privacy and protection mandates. Also assists with transactions, commercial contracts and technology agreements.
"Very business-minded"
"They have a real-world, pragmatic attitude towards getting a deal done" (2021)
Within Information Technology and within Telecoms, Plesner is a first tier firm.
"It is a very skilled team with high focus on making their advice and documents useful in the day-to-day operation of the business"
"Great knowledge on both necessary areas of expertise regarding GDPR: the IT-security aspects on a deep technical and legal level. They are very competent advisers"
"The team is very dedicated, client- and solution oriented combined with a good understanding of technology and strong legal skills" (2020)
Renowned team covering all areas of IT and telecoms, including regulatory matters in telecommunications, corporate acquisitions, contract negotiations and IT implementation projects. Receives regular instructions by major corporates on outsourcing projects. Also acts on contentious TMT mandates across both IT and media. Regularly acts for financial institutions and large international telecoms groups, as well as significant clients in the insurance, energy and publishing sectors.
"In addition to being exceptionally gifted, they are very business-minded and give sound and innovative advice"
"Proactive and very attentive to its clients" (2020)
Within Information technology, Telecoms and Media and entertainment Plesner is a first tier firm.
"Contractual work, data protection and cloud computing are key strengths of Plesner's practice"
"Plesner has notable expertise in public and commercial telecoms matters"
"Plesner predominantly focuses on IP, commercial, technology and publishing matters in the media and entertainment sector" (2019)
Renowned team covering all areas of IT and telecoms, including regulatory matters in telecommunications and data protection area and cloud computing agreements. Receives regular instructions by major corporates on outsourcing projects. Also acts on contentious TMT mandates across both IT and media. Boasts a range of clients such as public entities, major film distribution companies and large international telecoms group.
"A lighthouse in the industry"
"Quality of judgement and quick turnaround"
"Understands our business needs quickly and is flexible with our requirements" (2019)
"The team balances the legal theoretical risks with sound sense" and provides advice which is "short and very easy to follow"
Pleased by the way that the team is always "planning and ensuring they can deliver on time" despite being in high demand (2018)
Renowned team covering all areas of TMT, including data protection, telecommunications regulation and cloud computing agreements. Also possesses noteworthy expertise in outsourcing projects and IT disputes. Boasts a range of clients such as public entities, major film distribution companies and large international telecom groups.
"They are one of the firms with the most international outlook and they are very commercial"
"They keep to their deadlines and they provide understandable and practical advice that we can immediately use" (2017)
Within information technology and telecoms, Plesner is a first tier firm.
Plesner's practice "always swiftly responds to questions and provides pragmatic advice" (2016)
"I appreciate the team's expert knowledge and the ability to answer all issues raised, combined with outstanding availability"
"I really enjoy working with Plesner. It's responsive and easy with invoicing, so if I had to draw on one firm in Denmark, I would recommend Plesner" (2016)
